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Original poster

MN not loading on phone

7 replies

wigglesrock · 16/09/2015 20:49

I can't seem to access MN on my android (HTC) phone. Was fine earlier today but haven't been able to access it from about 6.30pm. It's fine on an iPad. Obviously mobile site I'm trying to get. Anyone else? Please don't make me watch more of the Bake Off - it's hell on earth for me :)

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MNHQ

BeccaMumsnet · 17/09/2015 13:36

Hi all - we've let Tech know about this. Has anyone been having trouble today?

MNHQ

DawnMumsnet · 18/09/2015 10:16

Morning all,

We're really sorry the mobile site's been so slow lately. Are things any better this morning?

MNHQ

BeccaMumsnet · 21/09/2015 15:22

Hi all - just to assure everyone that Tech are looking into this at the mo. Thanks so much for posting.

MNHQ

BeccaMumsnet · 25/09/2015 17:25

Hi everyone - could you all clear your cache on your mobile browser and see if this helps at all? There's info on how to clear your cache on different browsers (including for mobile devices) here.

MNHQ

DawnMumsnet · 25/09/2015 21:22

@SurlyCue

Oh, just tried again and it worked!! Wahey!

Yay! Glad to hear it. Smile

MNHQ

DawnMumsnet · 26/09/2015 11:11

So sorry, BankWadger, Sad

We're trying to pinpoint what's going wrong and why - for some people the clear cache option has sorted things, but for others (like you, unfortunately) it's not made a jot of difference.

Our Tech team are trying their very best to solve this issue. All we can do in the meantime is apologise. We know how annoying this is, and we're very sorry.

MNHQ

BeccaMumsnet · 29/09/2015 13:44

Hi all - just to assure you, Tech are working on this and we'll update when we know more. Thanks for your posts.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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