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See all MNHQ comments on this thread

Where has my Classic gone?

49 replies

MuttsNutts · 29/08/2015 10:03

It changed itself yesterday and there isn't an option to change it back in 'Customise'.

i know you're busy but please help.

Can't cope with the new fangled format at all [sad old gimmer]

OP posts:
tldr · 04/09/2015 18:23

rebeccamn you used to be able to see OP on the lists of threads. (Didn't you? I'm doubting myself now. I do this. I have no idea. Oh god, please don't let my first post in new name be verifiably wrong....)

Simurgh · 04/09/2015 21:41

Dear Goodness - has the 'Show thread started by column.......' gone as well? I suppose it must have.

What intern proposed these changes?

tldr · 05/09/2015 00:30

Oh thank you simurgh, I had started to think I was going nuts. Yes. It's gone. Or is very well hidden.

Simurgh · 05/09/2015 01:14

I thought as much from the pictures I've seen of the new Customise screen. It looks as if there are only three or four options left - which will impact adversely on board functionality for many posters, even users like me who are fairly relaxed about format in general terms.

AngelicaDelight · 05/09/2015 08:38

As I said on the other thread...

How is it pretty good?

  • I can only view 100 messages per page
  • I can't search threads any more
  • Advanced search doesn't work if the post I am looking for isn't on the very first page
  • I can't change the frankly HORRIBLE bright green and purple highlight colours.

And yes I can't change the social media options etc. It's as though you consulted with everyone about things and then went ahead and did them anyway hmm

TBH I'm pretty annoyed - it was not my decision to change, I didn't want to dereg, but for privacy and other concerns I had no choice. Now I have this really limited account with terrible functionality, through no choice of my own - and it has definitely affect the time I spend on here and how much I post.

There has got to be another option!!? Angry

Simurgh · 05/09/2015 12:05

It was pretty good with the Customise options you had (and I still have) AngelicaDelight. It looks as if they're removing most of those though - and MNHQ won't talk about it. (For all we know, they could be planning to remove the rest of the Customise from all users in an hour's time!)

There's a distinct aroma of 'It's ma ba'' about the whole thing. I find it saddening.

MuttsNutts · 07/09/2015 21:33

And still nothing. No word from Tech. No update on this thread or others.

It's all very odd. Like I've said before, why can't someone just offer an explanation. MN can do what they want with the site ultimately. But this lack of response or information just stinks.

I'm not on much nowadays.

OP posts:
Alterego1965 · 07/09/2015 23:08

Yep me too. I started. Thread about it. I hate not being able to hide threads from active convos.

tldr · 09/09/2015 13:31

Oh my god. I've just found that I can't change the number of days I keep threads on my TIO list. I just had to Advance Search my own chuffing name to find this.

Mumsnet, seriously, you've made the site SO MUCH LESS USABLE. Put it back.

MuttsNutts · 09/09/2015 17:00

Yes, I realised that the other day as well when I clicked 'Threads I'm On' only to discover I wasn't on any (allegedly) Hmm

It's all gone to shite.

OP posts:
RebeccaMumsnet · 11/09/2015 10:42

Hi all,

Apologies for the lack of response.

The reasoning behind the changes to viewing all posts in one page was because it slows the site down so we removed this option for new users. We wanted to remove it for everyone but we compromised and allowed users who had chosen that already to be able to keep it.

Maintaining multiple styles is a technical nightmare we can't afford so we are phasing the vast array of selections in customise out by removing options for new users. Again, compromising to let existing users keep the options.

By choosing to open a new account, alas the privileges associated with older accounts are no longer available.

On the whole, we believe that the functionality has improved vastly across the site. We do understand that those who have been around a while and have their settings a specific way will find changes and updates difficult and we try, where possible, to keep these to a minimum but we do have to make sure the site runs as smoothly as possible for the majority of people across all platforms, including mobile, which doesn't lend itself well to multiple dropdowns and minor changes in customise and so we have to limit these.

Sadly, we can't change on a case-by-case basis as this is a tech nightmare.

If you have any accessibility issues we can help with then please do let us know.

Simurgh · 11/09/2015 12:42

That could take the prize for Most Carefully Drafted Post, Rebecca, but I suspect most of us appreciate the realities of the situation.

Thank you for the response. Smile

Alterego1965 · 11/09/2015 17:21

If I'd have known I'd lose my options then I'd have tried much harder to not get my account hacked and end up re-registering.

MuttsNutts · 11/09/2015 17:47

Which is all very well...but I am not a new user (have been here eleven and a half years) and have not re-registered.

So that still doesn't tell me why I have lost all my options.

OP posts:
Alterego1965 · 11/09/2015 17:49

Oh interesting....

MuttsNutts · 14/09/2015 21:28

Apparently not interesting enough for MNHQ to respond...

OP posts:
Simurgh · 14/09/2015 21:37

It seems not - so maybe this is one to email MNHQ about, MuttsNutts? It dots the 'i's if nothing else.

MuttsNutts · 14/09/2015 21:50

Yes I tried contacting them direct a couple of weeks ago and received a reply telling me that Tech would look into it. Since then nothing.

I have kept this thread alive as in the past Site Stuff threads were monitored. I realise that events over the last few weeks will have created extra work for the Tech team and I don't want to add to that by continuing to mither them.

I also realise they won't give a toss that I now come on very little as a result of the changes that have been made and the lack of response when I queried them.

Back in the day, when all around was fields and MN was still small enough to give a shit they would answer if you had a query.

Oh well

OP posts:
Simurgh · 15/09/2015 09:14

Ah Well. Maybe your posts will stimulate a response - although I don't think I would bet the farm on it.

BeccaMumsnet · 15/09/2015 15:38

Hi MuttsNutts - we sincerely apologise for the delay in getting back to you. Tech have been looking into things and they've asked if perhaps you changed to the new customise settings and then exited the customise menu? This would mean that you can't change back to classic customise.

MuttsNutts · 15/09/2015 16:44

No, I didn't change anything. At some point during 28th August the format changed and as I knew I hadn't made any changes myself (why would I when I was perfectly happy with how it looked?) I hoped it must just be a glitch in the system and would go back to how it had been just as quickly.

It was only when I got up the next day and it hadn't and I spent a while getting pissed off with how annoying it had become that I contacted HQ and started this thread.

I did nothing to effect the changes.

OP posts:
herderofcats · 20/10/2015 16:51

Something weird's happened to my customise settings, too.

On the desktop site, the settings are correct. On the mobile site they're wrong.

And that annoying blue bar has come back at the bottom of the screen and I don't know how to get rid of it.

Help, please.

BeccaMumsnet · 22/10/2015 10:44

Hi herderofcats - how are your settings different between devices? Would you be able to take screenshots so we can take a look?

Would you also be able to take a screenshot of the blue bar? Thank you.

herderofcats · 24/10/2015 13:54

Hi, thought I'd answered this!

In the meantime, I've found the shortcut button.

On the desktop site, the op is in forest green, it's grey on the mobile site.

I can't see any colour settings on 'customise' on the mobile site. Is that right?

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