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Original poster

Mumsnet editing of quotes by posters in e-mail selling products

2 replies

Schoolaroundthecorner · 25/06/2015 18:25

Glancing through the most recent Mumsnet 'Swears By' e-mail and lo and behold I spot a quote from little old me from the birkenstock thread.

www.mumsnet.com/Talk/style_and_beauty/2406589-Comfiest-Birkenstock-Style

I admit to being a bit chuffed by this but as I read the quote I realised it wasn't quite right. I originally said 'just bought the mayari style in silver. Love them.' In the e-mail the quote has been changed to 'just bought my second pair of Mayari's in silver. Love them'. Why the change editors of mumsnet? I mean I do love them but not that much! I also noticed that the other two quotes in that section were changed too. They seemed to be changed more to tidy them up but still, why was it necessary?

I'll never be quoted again I know and I'm sure this is going to come across as super picky but I'd just like to know why!

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MNHQ

KateMumsnet · 26/06/2015 10:16

Hello Schoolaroundthecorner and many apologies for this. Human error, I'm afraid - looks as though we may have accidentally transcribed the 'second pair' bit from another quote. So sorry - we do sometimes truncate quotes for layout purposes, but we'd never intentionally change the sense of an MNer's post.

Unfortunately it's too late for this email - but we'll change the quote on our Swears By page pronto, and make sure that we're eagle-eyed about this kind of thing from now on.

MNHQ

KateMumsnet · 03/07/2015 13:46

Hello all

Really sorry, Schoolaroundthecorner - I've just realised I didn't respond on the issue of qualifying statements occasionally becoming detached from the quotes we use in our newsletters.

This absolutely shouldn't happen, and we really do appreciate you pointing it out. We've now made our editorial processes much more robust, to make sure that it can't happen again.

Thanks again for making us aware - really useful.

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