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Mumsnet crashing Silk on Kindle Fire all the time

2 replies

PurpleHebe1 · 06/05/2015 10:53

Just that really! Has been happening frequently over the past few months, sometimes worse than others.

Today I'm ill in bed and over the past hour, it has crashed 15+ times. Could really do with it just behaving today as am feeling sorry for myself.

Have cleared all caches, history, cookies and restarted tablet.

Please help, it is so annoying.

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MNHQ

YetAnotherBeckyMumsnet · 06/05/2015 14:38

Hello there

Sorry to hear that you are ill

Crashing 15+ times in one hour is a bit excessive, frankly. Does it just crash for Mumsnet?

In the mean time, reboot as usual, but hold the power button down for around 20 seconds.

Then go into settings> applications> clear all data.

Let us know if that makes any difference. If not, we'll have a word with our tech team.

Thanks

MNHQ

BeccaMumsnet · 07/05/2015 12:08

Hi PurpleHebe1 and LineRunner - thanks for flagging this. We'll get our Tech team on it.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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