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Original poster

Why doesn't my name change work? It's giving me issues!

5 replies

OhYouBadBadKitten · 20/11/2014 19:55

Ok, so on the ipad I change my username in the username box. Then I type my post and hit create conversation. The post then comes up in my normal name.

Fortunately this time I had the common sense to test it before posting this time round. even if I didn't entirely use my common sense but last time I ended up posting something sensitive and it wasn't nice.

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MNHQ

DawnMumsnet · 21/11/2014 10:39

Morning BadKitten,

Sorry if things aren't working properly for you. Can we just check the facts before we ask our Tech folk to take a look?

So, what you're saying is: you're using the desktop site on a tablet. When you name-change within a thread it works, but when you try to start a new thread with a different name, it reverts to your old username.

Have we got it straight?

MNHQ

DawnMumsnet · 21/11/2014 11:15

Right, we're on it! Grin

Bear with us. Will report back asap.

MNHQ

DawnMumsnet · 23/11/2014 10:08

Hi again,

We're really sorry this is taking a wee while to resolve. Flowers

We'll give Tech another nudge and report back soon.

One more thing to check - is anyone having this problem on anything other than an iPad?

MNHQ

DawnMumsnet · 23/11/2014 10:57

Hi Chipping,

Thanks for all your efforts, much appreciated. Smile Though it's not good to hear this problem is happening on the desktop site too.

Two more questions for you!

  1. Can you just explain exactly what you mean by the old way?
  1. When you say 'once you start typing the name it comes up', you mean the predictive text thing is no longer happening, yes?

Will ask Tech about the drop-box thing, too. They're going to love me!

MNHQ

DawnMumsnet · 23/11/2014 11:22

Chipping, yes, of course I knew. I am All Knowing! Wink

Right, thanks for all that info - I'll forward it on to our Tech team.

Have some Brew and Cake while we wait for them to report back.

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