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Original poster

Bookmarking is not working (again!)

10 replies

NickNacks · 07/09/2014 17:40

Mobile site on safari ios7.

It's really frustrating especially on long standing threads and I can't participate properly whilst it's not working.

Please can you fix it.

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MNHQ

JessicaMumsnet · 09/09/2014 12:14

Hello, we're having trouble replicating this. Can you confirm what happens when you open the post menu (the ellipsis ... ) and tap bookmark?
Thank you!

MNHQ

JessicaMumsnet · 09/09/2014 13:20

Thank you for the extra detail we'll take a look Thanks

MNHQ

JessicaMumsnet · 12/09/2014 17:10

We're still wrestling with this one and can't get it to break for us I'm afraid. Is it still happening for you? Is it happening for anyone else?

MNHQ

AmyMumsnet · 14/09/2014 17:12

Is this just an iPhone/safari issue or are any android users experiencing something similar?

MNHQ

RowanMumsnet · 18/09/2014 14:34

Sorry to hear this - we'll come back to you ASAP

MNHQ

RowanMumsnet · 18/09/2014 14:38

@nyprincess

Ignore my previous post, for some reason my settings were all different. I have now reset them and the bookmark options are back on both devices. I have no idea why they changed but all is well now.

Oh good!

ohjesus are you still having trouble?

MNHQ

JessicaMumsnet · 18/09/2014 15:58

@ohjesus

It seems to be fixed most of the time. Still a couple of occasions it doesnt work

Jolly good am glad it seems to be mostly working, if it happens again let us know and ideally note the thread and what else you'd been doing just beforehand.

MNHQ

JessicaMumsnet · 21/09/2014 11:32

Hello
plannedshock try going to 'customise' and checking if you've ticked the option to display bookmark links Smile
ohjessies would you mind checking whether it works for you on your built in browser? It might help us work out whether it's a specific to chrome or samsung generally. Thank you!

MNHQ

AmyMumsnet · 21/09/2014 17:33

Thanks for narrowing that down, we'll get working on a fix.

MNHQ

JessicaMumsnet · 23/09/2014 15:05

Hi ohjessies we've just released a couple of fixes that should help Samsung users and on our testing of S4 in Chrome we can see the bookmarks. Can you let us know if it's fixed for you now?
Thank you

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