Humph. Just used the code that came in that email to order some Crocs (for dd!!) and didn't get the discount.

[Mintyy]

Bit annoyed, tbh.

[grrr]

That IS annoying, sorry Mintyy

Was the discount code in Swears By?

Hello Kate, no it was an email headed Mumsnet Weekly Deals - Savings at New Look, Crocs and Mamas and Papas. Arrived in my inbox 29th July.

Hello is anyone looking in to this for me?

Hi Mintyy,

We are indeed, but we'll have to wait until the Sales team are around after the weekend for an answer.

Ok thank you.

Just to let you know Mintyy that our lovely Sales team are now looking into this.

And have they got anything to report?

Not as yet - we'll keep you posted though!

Haven't heard anything in a week. Please can someone respond?

Hi Mintyy,

They think the code might have expired but they're looking in to it to see if there's anything they can do.

I got the email on 29th July and placed the order on 31st July. So are they saying the code expired within those two days? If so, a bit rubbish imvho. Please can you let me know anyway? Thanks.

Hi Mintyy,

Sorry about all of that. We're not really sure what went wrong as the code was live when you used it. The company have very kindly extended the code so it should be live between 25th and 31st of August if you want to try and re-order the shoes with the discount?