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See all MNHQ comments on this thread

So I have paid my money, but can't see how to CAT some one

10 replies

Overrun · 17/08/2006 19:50

probably being thick, but def paid some night ago, wonder if there has been a delay if loads of people have paid recently?

OP posts:
misdee · 17/08/2006 19:51

look up, theres a clockable link contact another talker.

LIZS · 17/08/2006 19:53

If you've paid just click on the above link and it brings up a form for you to complete (you may need to scroll down a bit)

Overrun · 18/08/2006 13:05

Thanks for replying, but it doesn't bring up a form you see, got a confirmation of having paid it though, so don't what else it could be, might have to contact HQ, but think they have got more important things to worry about
Don't really want to pay again.

OP posts:
WigWamBam · 18/08/2006 13:16

What does it bring up when you click "contact another talker"? It should be a bit of blurb about "Get in Touch", tells you whether you allow CAT or not, gives you the official stuff about CAT, then you have boxes to fill in - but you have to scroll down a fair way.

UrsulatheSeawitch · 18/08/2006 13:16

I'm in the same boat, Overrun - I have the confirmation email (from last week IIRC) but it still says "You do not have a current subscription to the mumsnet Contact Another Talker facility." Most of the MN people are on holiday, but it's probably worth emailing MN Towers if you are keen to get in touch with someone right now.

Overrun · 18/08/2006 13:29

Thanks, no it just says that I can recieve emails but there are no boxes to fill in, and I have scrolled down the whole of the page. Luckily I don't want to cat any one atm, but as I had paid, I went into that facility to see how I would do it, when I wanted to, if that makes sense?

OP posts:
SaintGeorgeMarple · 18/08/2006 13:31

I have brought this thread to MNHQs attention. Probably a glitch at their end.

Overrun · 18/08/2006 13:41

thanks, I have just emailed them after all, they will be inundated !

OP posts:
carriemumsnet · 18/08/2006 15:36

Hi all

Sorry about that. I will make sure the technical folks are made aware of the problem and report back as soon as I have any answers.

Apologies again

MNHQ

UrsulatheSeawitch · 18/08/2006 22:41

Mine's working now, thanks StG and carrie

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