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5 replies

Rooners · 07/12/2013 07:26

I'm really quite fed up.

The last week or more there's been a glitch in the PM system. Many of us can't click on 'Message Poster' any more without it taking us to the top of the page, and no box appearing.

This has never happened before to my knowledge. (I joined in Jan 2007 and have been here through CAT subscriptions and all the other changes since then).

There have been several threads started in Site stuff about this issue. It was sudden and has no apparent precedent - according to my very limited tech knowledge it's pretty clear it's just a glitch.

The thing that's pissed me off a little bit, and actually quite upset me (and others) is that on at least two of the threads, we have been told (in so many words):

'It's your fault for using IE, which is crap. You have to switch to Chrome if you want MN to work properly, IE has never been good for MN'.

I feel horrid about this. It's like they are telling us to switch to Chrome (which I dislike immensely) or lose out on a fairly basic function of MN.

I NEVER normally have any problems on IE with MN - far less than it would appear people using the mobile site etc do - and just don't understand why no one wants to fix this thing.

Is IE 11 really outdated or something? Is the world switching to Google Chrome? Am I missing something?

Please could someone clarify?

Can someone set this straight?

KateSMumsnet · 07/12/2013 14:09

Sorry you're struggling Rooners - we really don't try to discriminate against IE users! Perhaps a daft question - but do you have the most recent version of IE? Does that make any difference?

Tech · 07/12/2013 22:25

Hi All, we do support Internet Explorer of course, we just can't make everything work in older versions (versions 8 and below) which some people still have on older computers. But message poster should work in any reasonable browser, and everything on the site should work in newer versions of IE as well.

When message poster doesn't work and it throws you back to the top of the page, it's usually a sign that the page didn't finish loading properly. So refreshing might help.

Beyond that it's worth letting us know if you do see problems like that. Thanks.

Tech · 10/12/2013 13:53

Is it possible you've inadvertently told IE to use "compatibility view" for mn? That could explain it. This page at microsoft shows what compatibility view is and how to add sites to it or take them off. If MN is on that list try taking it off.

ShamTech · 11/12/2013 10:00

Rooners, please click refresh on your browser and see if it's working now. Thanks

ShamTech · 11/12/2013 10:36

Rooners yes it is an IE specific problem and I made a workaround for it. You don't need to refresh every time. If you are up for the adventure though, I recommend you switch to a better browser. Your experience on the internet will be vastly improved.

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