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Original poster

Is there some techie thing happening?

5 replies

Mabelface · 19/08/2013 17:01

As the site is intermittently very slow and occasionally goes offline.

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MNHQ

OliviaIsOffTheGinMumsnet · 19/08/2013 19:35

@cozietoesie

They're waiting for new servers to come up in the next sale.

Wink

Grin Erm. I'll find out what's going on.
MNHQ

OliviaIsOffTheGinMumsnet · 19/08/2013 20:55

@HugAndRoll

I have to reply to this as I can't start threads. Why can't I start any threads? :(

That does sound strange
Are there specific topics where you can't start a thread?
What happens when you try?
Are you getting an error message?
Thanks

MNHQ

OliviaIsOffTheGinMumsnet · 19/08/2013 21:33

@MissMarplesBloomers

Yep bloody slow to load.....kick it again Tech! Grin

I blame the lack of gin personally. Wink

You and me both..... Grin
SORRY
Let me see what else is occurring...

MNHQ

Tech · 19/08/2013 21:37

Sorry about that not allowing new threads thing folks. It should be working now....

When you say it's slow to load is that because you can see "waiting for stats.mumsnet.com" in the bottom corner? That shouldn't matter - the page is still loaded. It requests from stats.mumsnet.com after it finishes. Or is it something else you are seeing? Ta.

MNHQ

RowanMumsnet · 22/08/2013 18:48

Hello there

Very sorry to hear that some of you are getting frustrated with this.

If you're getting the 'Mumsnet is temporarily offline' message, the chances are that our Tech team have done a restart of the site to introduce changes, and the site is - genuinely - offline. This happens quite a lot but should only last for a couple of minutes, so if you refresh the page a few times you should find that the page loads fairly swiftly.

Slow-loading pages is another issue - occasionally it's us, but more often it's a problem at the user's end to do with dips in internet connection speeds or other problems with the user's device.

All that said, if lots of you are having the same problem then we will take a look - so if you're getting slow-loading pages, please have a look in the bottom left corner of your screens (on desktop computers) and let us know what 'waiting for' message you're getting, in case it is one of our scripts that's running slowly. It's also helpful to know what device, operating system (Windows, Apple OS etc) and browser (Safari, Chrome, IE) you're using.

Thanks

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