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Original poster

"Talk" links not working

20 replies

Fiderer · 13/04/2013 11:54

I can't get to any of the Talk links - All Topics/Active/TIO etc. Not even from the homepage.

Can get to Active as it comes up on a new tab for me as one of the "most visited" sites. So can get to TIO and those I haven't hidden from Active but I was trying to get to OTBT.

Logged out & back in but still not working.

Am on laptop & Chrome.

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MNHQ

HelenMumsnet · 13/04/2013 12:26

How strange.

Are you looking at the desktop version of the site?

MNHQ

HelenMumsnet · 13/04/2013 12:38

OK. They're working for me

So we need to find out if this is just something that's going weirdy just for you - or for everyone using Chrome to view the desktop version.

Anyone else got the same thing?

MNHQ

RowanMumsnet · 14/04/2013 13:32

Hi again

Sorry to hear you're having problems; we'll ask Tech to take a look.

MNHQ

HelenMumsnet · 15/04/2013 12:10

Is this still happening for you, folks?

MNHQ

RowanMumsnet · 16/04/2013 14:57

Hello

Right, our techs have tried to replicate this error but haven't been able to - so we need you to help us out, please.

Could anyone affected go to supportdetails.com/, export the details to PDF and send them to us at [email protected]? (Sorry it's such a convoluted process.)

Thanks
MNHQ

MNHQ

HelenMumsnet · 17/04/2013 12:25

Thanks for all your mails. We're having a look and scratching our chins. Hope to be able to sort you all out soon.

MNHQ

HelenMumsnet · 19/04/2013 17:42

Still looking into it. Sorry not to have been able to work out what's causing this yet.

MNHQ

HelenMumsnet · 22/04/2013 11:39

Morning.

We have a working theory! And we need to you to help us see if it stands up, please.

Have any of you have installed extensions that block ads or Google Analytics?

If you need a link outlining how to view extensions, try this one

MNHQ

HelenMumsnet · 22/04/2013 11:47

Thanks Ponders

Anyone else?

MNHQ

HelenMumsnet · 22/04/2013 14:38

Thanks Zombie. That's helpful.

Anyone else? C'mon, there were LOADS of you a-moanin' Wink

MNHQ

HelenMumsnet · 22/04/2013 15:51

Thank you, Fiderer. That's really helpful.

We added some tracking links to the Navigation bar (the big purple one up top) so we could see how many folk are clicking on which links.

And we think that could have caused an unforeseen problem for those of you with ad blockers etc.

We'll start work on a fix - but it would still be good to know if the rest of you have ad blockers...

MNHQ

HelenMumsnet · 22/04/2013 16:19

@Fiderer

I know MN need the advertisers for revenue and so blocking them may not be a Good Thing so shall attempt to redeem myself a bit by declaring I've just spent nearly ?200 on a Kärcher steam cleaner after reading the test thread.

I must take my steamy-clean fingers o'er there and tell all.

Oh good work! Grin

MNHQ

HelenMumsnet · 24/04/2013 10:35

@MyCatIsAStupidBastard

Still not working for me. I've had a look at my settings and can't see that I've blocked anything. I don't have ghost ery, or at least can't find it if i do

Help anyone?

You need to look at your extensions, MyCatIsAStupidBastard. Does this help?

MNHQ

HelenMumsnet · 26/04/2013 15:56

Hello. We have just released some fixes for this. Not sure if they'll extend to the Kindle, though.

Would be good to know if it's made things any better for anyone...

MNHQ

HelenMumsnet · 26/04/2013 18:41

Gah! Think our fix has created yet more glitches...

We're on it.

MNHQ

Tech · 26/04/2013 21:05

Hi ModreB, are the links OK for you now or do you still see a problem? Thanks.

MNHQ

Tech · 26/04/2013 21:31

Hi dogrosie, what problem exactly do you see - what are you clicking and what unexpected thing happens when you click? Thanks.

MNHQ

Tech · 26/04/2013 21:53

Hi, Thanks for that. Can you try refreshing the page and see if it's still a problem. I think the links should probably work correctly now.

MNHQ

Tech · 26/04/2013 22:08

Great. Thanks for your help.

MNHQ

HelenMumsnet · 27/04/2013 10:11

@Tuftysquirrel

Still not working for me? Any improvement for you, my cat? Still only loading half of topics page, hanging for 30 secs then crashing Silk.

Hello Tufty. Sorry you're still having trouble. Sadly, we think the issue with Kindles is separate to the other issues with links. We will have a good look for you but it may take us a while to pinpoint what's going on. Apols.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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