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Original poster

Reporting spam - what's spam?

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Bilbobagginstummy · 03/02/2013 11:39

I reported a post (promoting some MLM/snake oil business) and used report other because it was an advert.

MNHQ have chided me (v nicely & politely - but chided nonetheless) for not using the report spam option. But I didn't think it was spam. Isn't spam, well, mass bombarding of nonsense including penis enlargement or bank accounts ? Not annoying adverts for someone's business?

Have I been misinformed all this time? What is spam? Is there an Official Definition?

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MNHQ

RowanMumsnet · 03/02/2013 14:05

Oh no, really sorry that our mail read as chiding - it REALLY wasn't supposed to. We're very grateful for all reports in whatever format.

And yes, you're probably right that we're using 'spam' pretty loosely: as the others have said, we basically mean any sort of self-promotion (of businesses, websites, petitions, Facebook pages etc) that isn't legitimate in the context of the thread, or isn't by a 'proper' MNer (by which we mean, we look more dimly on promo posts by people who've joined up specifically to post promo links).

We do still look at each report even if you use the 'report spam' option - nothing's ever deleted automatically - so if you're just not quite sure, do feel free to use 'report spam' anyway; a human bean at this end will still have a look and make a considered decision.

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