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Original poster

PM feature is broken

10 replies

ScarahStratton · 31/10/2012 10:11

Messages are going through, but multiply and I am getting a garbled 'null' message. This is on my phone and the desktop site.

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MNHQ

NewKateMumsnet · 31/10/2012 11:01

Oh dear!

We are aware that there are some issues with PM's at the moment. Although you get an error message, your PM should be going through.

Is anyone else having trouble?

MNHQ

RebeccaMumsnet · 01/11/2012 11:30

Oh no Pistey!
We will ask Tech what's happening, hang on...

MNHQ

RebeccaMumsnet · 01/11/2012 11:38

@RatherBeOnThePiste

Thanks lovely Rebecca, you can have gin too. Despite what others may tell you, tis never too early Grin

I am on my second of the day Pistey Grin

MNHQ

Tech · 01/11/2012 13:50

Hi, I presume this is happening only intermittently? (i.e. the getting the success message rather than the proper page.) I've just sent a bunch of PMs and they all appeared to go OK. If you are affected, does the error happen every time, or just once in a while? What browser are you on? Are you using mobile or desktop version of the site? Thanks much and sorry for the questions....

MNHQ

Tech · 04/11/2012 14:41

Hi, we think this should be working correctly now. Sorry about the hassle...

MNHQ

Tech · 04/11/2012 15:25

[can't get the staff emoticon]

Groan... We'll have a look.

MNHQ

Tech · 04/11/2012 15:31

Strange, it seems to be working OK for me. Hmm. Can you let me know at what point you get the error string thing. Is it on pressing "send?" and only if you start from "message poster" on a thread? That was the original reported problem. You might try clearing your browser cache to force a full reload.

MNHQ

Tech · 04/11/2012 15:31

Thanks again by the way

MNHQ

Tech · 04/11/2012 16:12

Oh yes, if you click "Message poster" on a page that was already on your screen before we did the fix it will not work correctly. But if you refresh the page and then do message poster it should be OK.

MNHQ

OliviaMumsnet · 04/11/2012 17:01

Yay for Tech

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