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Original poster

banned troll not banned at all

8 replies

frasersmummy · 23/05/2012 09:07

I have just discovered that a banned troll not only still has access to the site but is in fact linking to the bereaved mummies thread from her blog (with nasty comments )

I am really concerned that such a vulnerable group who like the anominity of mn is being dragged outwith the board

is there anything we can do to stop people linking to sensitive subjects on here

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MNHQ

HelenMumsnet · 23/05/2012 10:17

@frasersmummy

I have just discovered that a banned troll not only still has access to the site but is in fact linking to the bereaved mummies thread from her blog (with nasty comments )

I am really concerned that such a vulnerable group who like the anominity of mn is being dragged outwith the board

is there anything we can do to stop people linking to sensitive subjects on here

How strange. Have you reported this to us, frasersmummy?

MNHQ

HelenMumsnet · 23/05/2012 12:19

@frasersmummy

Helen I have reported what i beleive is an ongoing troll issue a few times and been told that you cant find anything untoward

then the troll announced her arrival proudly .. I think they have been around in other guises for a while.. in the guises I have reported to you ...

but then after announcing they are here .. then bam this entry in their blog...

Whilst I appreciate you perfer the pm route.. I was upset to find a known troll had linked to something i said on here and was being nasty about it .. and was proudly stating on her blog that she had "told fm some home truths".. so its now out on the public domain anyway

Would you please drop us an email at contactus at mumsnet dot com, frasersmummy? It might be quicker - and less tricky - to sort this out off board...

MNHQ

HelenMumsnet · 23/05/2012 12:20

@shabbapinkfrog

I cant speak for FMummy MNHQ BUT I know I have reported this and other problems on there countless times...enough times that I am now sick of the sound of my own voice.

We do hope you got our latest mail to you, shabba? Do please reply to us if you have any further points to raise/any issues with what we've said.

MNHQ

HelenMumsnet · 23/05/2012 12:22

@frasersmummy

I never said it was private or anonymous.. what mn can do is listen when we tell them that we think there is a problem

its all very well saying we cant see anything untowards but when several people say the same thing we cant all be wrong

and then this..and its not just reading and linkiing this person posted personal comments aimed at me on the thread .. despite being "banned" I just think mn dropped the ball on this one

Please do mail us, frasersmummy. As we hope you can appreciate, it is not possible to answer your posts fully without knowing who you are talking about. And we really don't want to get into naming names on the boards.

MNHQ

HelenMumsnet · 23/05/2012 13:28

@shabbapinkfrog

No email or private message received MN....

Shock We've sent you several over the past few weeks. Have you not got any of them?

MNHQ

HelenMumsnet · 23/05/2012 13:37

@frasersmummy

I have emailed you mn..

Thanks frasersmummy: got it! Mailing you back ASAP.

MNHQ

HelenMumsnet · 23/05/2012 13:52

@shabbapinkfrog

Nope - the last one I received was 17th April....just a standard reply. I dont delete anything I get from MN and I have checked in Spam and there is nothing there. Dont worry about it.....I have no new thoughts that are different from my last email and I would imagine that MNHQ are probably in the same boat. This whole mess has made me not want to even post on the thread....I have enough problems of my own without adding to them.x

Am positive we have sent you several mails since 17th April, shabbs. And we were wondering why you hadn't replied, tbh.

Give us a mo to reply to frasersmummy - and then we'll dig out our mails to you and see what's going on. Maybe we've got the wrong email addy for you or summat...

MNHQ

HelenMumsnet · 23/05/2012 14:26

@HelenMumsnet

[quote shabbapinkfrog] Nope - the last one I received was 17th April....just a standard reply. I dont delete anything I get from MN and I have checked in Spam and there is nothing there. Dont worry about it.....I have no new thoughts that are different from my last email and I would imagine that MNHQ are probably in the same boat. This whole mess has made me not want to even post on the thread....I have enough problems of my own without adding to them.x

Am positive we have sent you several mails since 17th April, shabbs. And we were wondering why you hadn't replied, tbh.

Give us a mo to reply to frasersmummy - and then we'll dig out our mails to you and see what's going on. Maybe we've got the wrong email addy for you or summat...[/quote]

Oh blimey, my apologies, shabba. Have had a look and can see we mailed you on 17th April, you're right, and we still have a mail from you on the 27th that hasn't had a reply. Blush

We're really sorry. Not sure what's gone on there - was certain we'd replied to that one and we waiting to hear back from you. How embarrassing.

We'll go back, say three hail Marys and then mail you like we should have done.

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