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Ta-da! Our re-vamped Reviews section is live - please let us know your thoughts

18 replies

KateMumsnet · 03/05/2012 16:07

A quick nudge to invite you all over to our new, gussied-up Reviews section. Do come and have a good look around - we've given these pages a lick and a polish and (if we do say so ourselves) we think the place has scrubbed up nicely.

As well as giving our appearance a bit of a spritz, we've tried to streamline the whole process. It's now quicker and - we hope - more intuitive to rate a product you own, a campsite you've visited or a best-seller you've read, or to find out what other MNers think of a product you're mulling over.

And we've extended and expanded our reviews categories - you can now browse and upload reviews for techie products from apps to e-readers, and peruse Mumnsetters' recommendations for your next family car (or nippy little sportster, if that's what tickles your fancy). The eagle-eyed amongst you will note that these product categories are currently terrifyingly empty - so do feel free to review a tech product or vehicle you own .

There are around 20,000 reviews overall, each one generously uploaded by a MNer who felt moved to help fellow MNers avoid costly mistakes, or find a sanity-saving product. Reviews are central to the MN ethos of making parents lives easier - so a huge thank you to all of you who are seasoned reviewers, and an extra eyelash-flutter to those who might be persuaded to upload a tech, car or any other review over the next few weeks Grin.

This is still very much the beta version/ work in progress, so apols in advance for any glitches or bugs that you might come across - do let us know about them here and we'll do our best to fix them sharpish. And don't forget to let us know what you think of the changes overall - good or bad! - and tell us your suggestions for how we can improve things further.

Many thanks,

MNHQx

KateMumsnet · 03/05/2012 16:23

Eek that doesn't sound right OneHandFlapping - I'll go and bang on the Tech shed door.

KateMumsnet · 03/05/2012 16:56

CoffeAhorlicksAnonymous - thanks, the tech team are poking around in the back to see what's up.

CarpeJugulum - yes, I'm afraid a mobile-optimised version is in part two of the Big Plan - but it's coming soon, promise.

KateMumsnet · 03/05/2012 17:33

GreatGooglyMoogly and DaisyMaisyJessicaEmily - that's because our system currently gives greater weight to a product which lots of MNers have given four or five stars, placing it higher than one with five stars from only one or two reviewers.

It's a work in progress though, to be sure - and we'll likely make adjustments over the next few weeks.

CatherineHMumsnet · 04/05/2012 09:11

GreatGooglyMoogly - in which section is that two star review higher than the five? That shouldn't be the case, so we'll go and have a look.

KateMumsnet · 04/05/2012 10:01

Hello Bluerinse, we've put in a minimum because we want to make sure that the reviews are properly useful rather than just one-liners - but we can imagine in that particular instance it might be hard to squeeze 100 characters out!

We'll keep an eye on it - we can reduce the minimum if it's not quite right.

KateMumsnet · 04/05/2012 10:51

You're quite right SarkyWench - we're on it.

KateMumsnet · 04/05/2012 11:22

Ah yes, the comedy titles Blush... we ummed and aahed, but decided that since those reviews will eventually sink to the bottom, to be replaced by spanky fresh ones, we probably couldn't justify a trawl through 20K of them in order to smarten them up!

HelenMumsnet · 04/05/2012 16:33

@AitchTwoOhOneTwo

oh yes, that 'review must be over x characters' gets on my nerves at campinguk as well. it just means i never do it.

We can appreciate that, Aitch, but we'd previously had a bit of a problem with some people posting reviews that just said, "Great" or "Rubbish" or, even more maddeningly, "OK" - which was all a wee bit unhelpful.

HelenMumsnet · 04/05/2012 18:37

@AitchTwoOhOneTwo

but, but, but... in what way is 'great', 'rubbish' or 'okay' not a helpful review? esp in light of other reviews around it. ten rubbishes is a pretty clear 'do not buy'.

Cos it would be good to hear why they were rubbish/great, no?

HelenMumsnet · 04/05/2012 18:55

@AitchTwoOhOneTwo

oh yeah, certainly. but it would be interesting to know how many people would see the 'min 100 chars' thing come up and think 'fuck that for a game of soldiers'. i know i do.

But it ain't that much, really. Your post that I'm quoting is longer than 100 characters, innit?

HelenMumsnet · 04/05/2012 19:02

@AitchTwoOhOneTwo

a. stop quoting me like that. it's freaky. just pretend we're both normal people.

b. so what? you'd get nothing from me, anyway. i might just want to post 'i LOVE this product' and absolutely nothing more. but i wouldn't. i'd post nothing.

anyway, no biggie. you're looking for feedback, and i gave you some. Grin

And I'll def pass it on, Aitch

HelenMumsnet · 04/05/2012 22:34

@BlueRinse

I think the quoting makes them look like a nethun
Shock

HelenMumsnet · 04/05/2012 22:35

@YouveCatToBeKittenMe

We haven't ignored it, YouveCatToBeKittenMe: we've passed it on to the Reviews Team. Although, now you've slammed the door...

OliviaLMumsnet · 04/05/2012 22:35

@BlueRinse

I think the quoting makes them look like a nethun

Message deleted by Mumsnet

CatherineHMumsnet · 07/05/2012 10:22

bagelmonkey - thanks for letting us know. We had to bring some 20,000 reviews over to a spangly new system so there have been some doubling up. We're trying to catch them whenever we can so any spots from Mumsnetters are very helpful.

CatherineHMumsnet · 08/05/2012 09:31

For all the people whose pages are displaying with products overlapping - t'would be very helpful to know what browser you're using - and whether you're on a Mac or PC.

CatherineHMumsnet · 09/05/2012 11:09

MrsKitty MonsterBookofTysons - thanks. Will investigate

KateMumsnet · 18/05/2012 14:42

Hello SarkyWench

Thanks for the suggestion. Since the quality of products can vary considerably within one brand, we'll probably stick to product reviews for now. If there's a big call for it over the next few months, we can rethink.

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