Top Talk topics
Most popular
Meet the Other Phone. Child-safe in minutes.
Please create an account or log in to access all these features
Add post
Watch this thread
Save thread
Start a new thread
Hide thread
Hide shortcut buttons
missorinoco · 13/09/2011 19:03
I've emailed for a copy of the book, copy and pasting the email, but it comes back with delivery failure, bizarrely from [email protected] rather than the postmaster.
RebeccaMumsnet · 13/09/2011 19:17
Hi missorinoco
What email address are you trying? Is it [email protected]?
GeraldineMumsnet · 13/09/2011 20:08
Hello, how frustrating - sorry :(
Unlike MNHQ staff , the publishers aren't around at the moment, but we'll find out what's happening tomorrow morning and give you an update.
If that email address is definitely not working, we'll start a thread for the giveaway with a new email address and cross-link from here.
Apologies again, but glad you wanted the book :)
RachelMumsnet · 14/09/2011 11:35
Apologies for the dodgy email address in the book club newsletter yesterday - we've been in touch with the publishers this morning and it's working now. There's still books left so do try again if the email bounced back for you last night.
RachelMumsnet · 14/09/2011 13:29
Am on the case - will be back to you v shortly. Don't worry prolific, we'll make sure you're sent a book if you've posted on this thread that you've tried.
RachelMumsnet · 14/09/2011 16:59
Little Brown really apologise for the problems you've been experiencing. They're looking to resolve this as quickly as possible but it hasn't been helped by the fact there was a massive power cut in the area earlier today and their offices in EC4 were plunged into darkness for most of the afternoon . Consequently, this isn't going to be resolved today because all their servers are still down but they should have it fixed by 11am tomorrow. Come back to this thread tomorrow mid-morning and if the original email is still not working, we'll announce the new email address on this thread tomorrow.
RachelMumsnet · 14/09/2011 21:56
Can you check back tomorrow morn at 11?
RachelMumsnet · 15/09/2011 10:13
Okay, so we've been on the phone to Little Brown this morning and the good news is that the email address is now working.
Great news is that to apologise for the frustration this has caused, Little Brown have agreed to giveaway 100 copies of How Mother's Love - that's double the books they had originally offered.
We've decided the fairest way to deal with the situation is this: If you want a copy of the book, send one email with your postal address to [email protected] anytime up until 4pm today. Little Brown will then collect all the email addresses, including those that did go through yesterday or earlier this morning and draw 100 names randomly out of a hat. They will notify all people who will receive copies of the book by email before the end of the week. We're also talking with Little Brown about getting Naomi Stradlen on Mumsnet for a live webchat - we'll keep you posted on this.
RachelMumsnet · 15/09/2011 22:14
Just to keep you posted; if you've emailed before 6.30pm then the great news is that you're safe to receive a copy of the book consequently Little Brown will not be sending out confirmation emails, just take it you will be getting a book. We'll post next week to let you know that they've been sent out. Sorry to those who missed out and massive apologies for the mess up yesterday with Little Brown.
Tap "Watch" to get all the latest updates
There are no more MNHQ posts on this thread