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What's happened to the I-phone app?

6 replies

EvilTwins · 26/07/2011 23:34

Anyone else got this? It updated today and now all the icons at the top and bottom of screen are HUGE. If I hit the + in the top right hand corner the options are too big for the screen. What's going on hq?

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MNHQ

DamianTech · 27/07/2011 09:39

Hi all,

Can you let us know what device you are using when this problem occurs? And which version of iOS you are using, if not the latest copy?

MNHQ

DamianTech · 27/07/2011 12:18

Hi,

Thanks to everyone for the reports, and special thanks go to RustyBear for providing us with screenshots. We shall bundle it all together and get our app gremlins to work on it as soon as we can.

I would recommend abstaining from the update if you use an iPad or retina display iPhone/iPod touch (i.e. fourth generation). There does not seem to be an issue with 3rd-generation iPods/iPhones or lower.

MNHQ

DamianTech · 27/07/2011 13:28

@Neverlandpirate

I downloaded the update the other day on to my iPhone 4, and like others the new version is driving me mad! Is there any way I can uninstall the update to return to the original until the problem is fixed?

If you have the old version stored on iTunes, I think you can re-sync to that (delete the app from your iPhone before connecting it up). No good if you've already updated your local copy of course, but it may help.

MNHQ

DamianTech · 29/07/2011 10:36

There's no ETA on a new update yet, but we will let you know when it's available. I'm afraid it may be a while, since it has to get fixed, tested, checked by Apple, etc.. Apologies for the inconvenience.

MNHQ

OliviaMumsnet · 11/08/2011 19:50

Hello
Will see what if anything I can find out.

MNHQ

DarrenMumsnet · 16/08/2011 12:53

Just a quick note to reassure you that we have been doing our best to get this problem resolved. We have been communicating regularly with the developers and they have informed us that the app became corrupted when the images and code were last published. They are now working hard to fix it.

As soon as they tell us any more information we will post.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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