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Please or to access all these features

Im fed up with having to keep logging in

4 replies

mummylin2495 · 16/11/2010 14:05

Please tech can you fix this.I have had to do it four times today so far.And yes i do have a tick in the little box to keep me logged in. Was the same yesterday but i just thought it was a one off.

CatherineMumsnet · 18/11/2010 20:53

Hi Ilythia, sorry to hear you're getting frustrated. We'll ask tech to take a look at this tomorrow.

AdamTech · 22/11/2010 10:12

mummylin, can I ask you to ensure that the "Remember me until I log out" checkbox is ticked when you log in, and let us know if it's still logging you out?

AdamTech · 23/11/2010 10:43

Between logging in and being logged out, are you using other devices? When you log in on the first computer are you ticking the "remember me" box or not, and likewise when you log in on the second computer are you ticking the "remember me" box?

Can I also ask you to give your current cookie accept/reject and deletion settings, by checking the appropriate part of your browser's preferences?

JustineMumsnet · 03/12/2010 13:52

We have concluded that we need to purchase a piece of software to prevent this occurring each time we release an update to the site. It's very expensive - $2000 - but as it's you...

So hopefully this issue will be ancient history soon.

Ps feel free to use our partner links or shopping mall for your christmas shopping! Every little helps Xmas Smile.

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