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Anyone have a reliable email address for Karen Millen?

6 replies

soupyspoon · 03/04/2025 20:18

Ive tried using their chat bot who responds with a button that says email, then when you click on that it says page not found

Ive tried using 'contact us' which brings up an email form, that you write your query in and this has now just bounced back in my emails saying undeliverable

I had an email from them which was an automated email about a return, but the details are wrong, I replied to the email (which wasnt a 'donotreply' email) and that email also bounced back

How on earth do I email this company?

OP posts:
TennesseeStella · 03/04/2025 20:22

I just googled Karen Millen email address and it came up in 2 seconds! So maybe try that.

soupyspoon · 03/04/2025 20:26

It bounces back if you're referring to the 'customerservices' one

If there is another you have found please share as that would be helpful

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soupyspoon · 04/04/2025 08:11

Anyone else?

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soupyspoon · 16/04/2025 19:22

Im bumping this again as I still am getting the emails bouncing back undeliverable. I have contacted them by watsapp and 2 hours later after being told Im being transferred to an assistant, theres no reply. They havent paid me for my full return, only one of the items not both and they were in the same parcel

Anyone got a phone number for them or reliable email that doesnt bounce back?

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londongirl12 · 16/04/2025 19:31

Message them on a Facebook post. Companies hate bad press

soupyspoon · 16/04/2025 19:52

Im on facebook now, to be honest I dont use facebook and not sure how to use it, I have messaged and got the same message that an agent would be with me soon and thank you for your patience

I cannot believe how bad this is, I have been trying to contact them for weeks since I got the first email (which was ages after I sent the items back) saying they had recieved the item (singular) and I tried to contact them to clarify there were 2 jackets in the parcel

Cannot get hold them any which way

Im furious about this, they have over 100 quid of my money

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