We started online shopping 3 weeks ago with Morrison's and are already fed up. First week, missed items that we were charged for and delivered early. Second week, one item missing and again delivered early (although they did call to check this time). This week, missing items - BEER!! that they charged us 12.50 for (and it was a shit substitute for the beer we actually wanted) and again they came early. I
I book a specific delivery slot as this suits me, and have always come back for work before this time starts to find they have delivered early each time. They never ask about substitutions at the door and they are all mixed in with the rest of the shopping so we can't tell the driver to take them back as he's long gone by the time we find them.
So I am not going to be using them again after this poor service. But who do you lot recommend? Can't afford Ocado and don't really like Asda homebrands stuff. Any recommendations? I just want to be able to know they will turn up when we book them for, and they need to keep the substitutions separate from the rest of the shopping so we can easily identify then and reject them if needs be. Oh and for them to actually deliver the food they charge us for.....
Suggestions please?