My friend is getting a one storey extension built. She booked it ages ago, and is being totally let down by her builders (who are currently messing her about with her loft conversion).
They have told her that they won't even be able to start until 27th Sept because of planning permission. She rang the council, and that's all lies.
On 27th September she will be 39 weeks pregnant, with a baby with heart problems, and her husband is in the army and due to go to Afghanistan in October.
In other words, this woman needs a builder who is reliable and available.
Any recommendations of who she can call?