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Parents, beware of GoStudent

2 replies

adad79 · 20/01/2025 19:03

My experience with GoStudent has been extremely disappointing. They failed to deliver on their promises, and when I requested a refund due to issues with their app and unprofessional behavior, they refused to refund even though the problems were their fault.

Despite multiple follow-ups, they continue to avoid taking full responsibility. Is this how they treat parents who trust them with their children’s education?

I strongly urge all parents to think twice before choosing GoStudent. Companies like this should prioritize customer satisfaction, not excuses.

Let’s hold them accountable. Share your experiences and spread the word!

#GoStudent #CustomerServiceFail #ParentsBeware

OP posts:
Sam0000 · 28/04/2025 09:46

Do not use this company!!!!!
They are not qualified!!! We live in the UK, my child needed a GCSE maths tutor, they allocated a Colombian IT student! After complaining they tried to charge a £200 cancellation fee. The Colombian student then passed my child’s number to a different person who tried persuading her to commit to online lessons with them! She blocked all the numbers. I have sent numerous emails but no reply. We presumed the matter had been resolved but we have recently started receiving emails asking us to restore the lessons & make payment. We are worried this company could damage our credit score. We thought this company was recommended by our child’s school however they simply advertised on one the school platforms making us think they were legitimate… they are not!!!!

Tickious · 06/10/2025 06:59

adad79 · 20/01/2025 19:03

My experience with GoStudent has been extremely disappointing. They failed to deliver on their promises, and when I requested a refund due to issues with their app and unprofessional behavior, they refused to refund even though the problems were their fault.

Despite multiple follow-ups, they continue to avoid taking full responsibility. Is this how they treat parents who trust them with their children’s education?

I strongly urge all parents to think twice before choosing GoStudent. Companies like this should prioritize customer satisfaction, not excuses.

Let’s hold them accountable. Share your experiences and spread the word!

#GoStudent #CustomerServiceFail #ParentsBeware

Are there any good companies offering tutoring?
Any recommendations please?

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