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Rural living

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No phone signal and bank codes

19 replies

EmmaGrundyForPM · 25/07/2021 07:44

We live rurally and have little/no mobile signal. It's not been a huge issue, friends and family know to phone on Landline or message via WhatsApp

However, increasingly I'm struggling to pay for things online as when I put in my credit card details, (Mastercard), I'm told that I will receive a code via text which I need to enter to authorise the transaction. But of course I don't get the text so can't proceed. I've just had to pay for my Ocado shop with PayPal as I tried three times but the texts never came through.

I emailed Mastercard earlier this year to raise the issue but they never responded. I can't be the only person living rurally who has this problem. Has anyone found a way round it?

OP posts:
NewallKnowall · 25/07/2021 07:47

I'm having the same issue! It seems to have got worse very recently with everything wanting to text you!

I can't transfer funds out of my PayPal to my new bank account because I can't get the security codes, and I've had to abandon shopping I wanted for camping as they wanted a text to check out.

It's really infuriating!

TheQueef · 25/07/2021 07:49

Following.
We aren't even very rural and this last year has been silly.
Just to do the dentist form you get a text code also hospital and now our GP!

inmylifeIlovedthemall · 25/07/2021 07:49

Same issue here. Very frustrating.

21Bee · 25/07/2021 07:52

Can you get a signal booster? O2 do them I think.

EmmaGrundyForPM · 25/07/2021 07:53

I can get in the car and drive a mile up the hill where I will get signal, but its ridiculous that I have to do that.

I usually stick everything on the credit card then clear it each month, but it's becoming increasingly hard to use the wretched thing online. And it is definitely getting worse. I've now got WiFi enabled calling on my phone but it doesn't extend to texts.

OP posts:
nannynick · 25/07/2021 07:53

Enable WiFi calling on your phone if it has that option. The phone will receive SMS via your WiFi.

O2 I think are adding this (SMS via WiFi) capability this year, I don't have O2 so don't know if that is up and running yet.
News Article: www.ispreview.co.uk/index.php/2021/01/o2-uk-expects-to-add-sms-support-to-wifi-calling-in-2021.html

Megan2018 · 25/07/2021 07:55

We have no phone signal but I don’t have an issue when on wifi at home. Texts are received I try not to attempt anything online if not connected to wifi.

Who are you with? If your provider has wifi calling and you have enabled it you should also receive texts (I’m with EE).

Or do you not have wifi either?

OverTheWater · 25/07/2021 07:59

EE have Wi-Fi calling and mine does seem to include texts. Gamechanger.

I also use my Amex more than my MasterCard because they don't send texts . . . I think Amex has an email option (although I must be a very boring shopper as it rarely triggers)

mayblossominapril · 25/07/2021 08:00

I would have this problem without WiFi calling. Not every mobile phone provider allows WiFi calling

pastabest · 25/07/2021 08:16

I've now got WiFi enabled calling on my phone but it doesn't extend to texts.

Yes it does?

I live somewhere with no phone signal and have to use WiFi calling and get bank authorisation texts through fine

Reallybadidea · 25/07/2021 08:24

Another one who gets texts on WiFi calling. I'm with iD.

Lolly49 · 25/07/2021 08:39

I live in SW London crap mobile signal my credit card provider ring me on the land line.

DecorChange · 25/07/2021 08:41

Can you put WiFi texts on? It's a little symbol at the top of your phone if it's android from the pull down menu.

LavendulaAngustifolia · 25/07/2021 08:41

Almost all of the network providers can deliver WiFi calling but you do need a compatible device and have it enabled on your phone. Try googling your phone spec with WiFi calling to find out if your phone can support it.

TheQueef · 25/07/2021 08:41

We have Giffgaff and from a quick look Wi-Fi calls isn't a feature yet Sad

EmmaGrundyForPM · 25/07/2021 11:22

I'm with 02, WIFI calling is enabled and I do use it but texts aren't, unless that's changed since I switched phones.

OP posts:
pastabest · 25/07/2021 11:26

Looks like from that link above that O2 is the last of the big providers not to have got it sorted out yet.

Very soon though it shouldn't be a problem for you as you will be able to receive texts by WiFi by the end of this year.

EmmaGrundyForPM · 25/07/2021 18:23

I really hope so. Its driving me crazy

OP posts:
Vitallyli · 25/07/2021 20:40

I'd contact mobile operators about this issue and ask about plans to cover your area

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