I am F88ked off trying to deal with this organisation to get my case resolved -
I have just had my annual review letter and spoken to them - it seems they do not tie up the ongoing file before deciding what the new annual amount will be - i have told them they have all the information they need to assess income etc which they have confirmed and hopefully they will do this soon
Can anyone post the steps I need to go through to try and get this sorted once and for all - it seems a face to face meeting is perhaps the only way!