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Advice needed on a faulty pushchair?

1 reply

beckie222 · 08/06/2010 14:19

Hi All

I'm just looking a bit of advice really.
I bought a M&P Joolz brand new in box from eBay about 4 months ago. So far it has been great but over the weekend it will not fold down.
I know M&P have a warranty included but does anyone know if this would apply to mine which was bought through eBay (it was just from an ordinary seller not a shop or anything).

I'm just wondering really if anybody has had to go back to M&P with something bought from eBay before and what their response was.

OP posts:
Lastyearsmodel · 08/06/2010 14:23

If you have the original receipt from new and the pushchair is still in warranty, then you can go back to the retailer or M&P. If it's just Ebay, then it's buyer beware.

If not, and you can see what the fault is, M&P have v good spares service and will post bits out for a reasonable price.

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