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Had new wooden floor laid on Friday, Furniture delivered yesterday and a huge scratch

6 replies

KatieDD · 29/10/2008 13:53

Would you complain or is it one of those things ?
2 of them delivered a dresser in two pieces so really not that heavy and they dragged it across my floor leaving a big scratch.
Not the end of the world but just my luck

OP posts:
brimfull · 29/10/2008 13:55

how annoying

I would complain.

ILikeToScareYouScareYou · 29/10/2008 13:55

defo complain.

Pannacotta · 29/10/2008 21:21

I'd complain, they shoudl have used some kind of flooring protector.
They will have insurance and shoudl claim off this and reimburse you. What a PITA.

ramonaquimby · 29/10/2008 21:24

I had this with JOHN oops Lewis a few years ago - delivered new fridge and left scrapes all along living room from hallway - very annoyed. Called up to complain and see what they would do - send around a chap to have a look and ended up with cheque for £200. scratches still there - we never bothered resanding though

KatieDD · 29/10/2008 21:56

He's coming around for a look on Friday, I guess I should phone the man who put the floor down and ask what he'd charge to repair it ?

OP posts:
Pannacotta · 30/10/2008 11:27

Yes I would do that, good idea.

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