And if so, do you remember how long it took from contacting them to having it installed?
The plumbers working on our extension managed to knacker our boiler today, but are claiming that it was in bad nick anyway (it did work fine this morning ). We will be taking the matter further with them, but unfortunately our extension budget does not include enough to install a new boiler.
We should qualify for some help from WarmFront given the benefits we are on, but don't know how long it will take before we can be warm again.