We inherited a pretty bad ceramic floor with heating mats underneath. The sub layer was poor so we had to have screed put down before the engineered wood went down. We turned on the heating mats (which were checked and working ok) and can't feel anything coming through. They were set to 20c - do they need to be higher to get any heat through - anyone had any experience of this, or do we have to accept that we won't be able to use it any more as the floor is possibly too thick?