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How to find a local Beko/Leisure engineer?

1 reply

Mama3737 · 17/04/2023 18:06

Hello,

We have a Leisure range cooker that is just over 2 years old and has developed a fault with the door hinges, meaning it doesn't close fully anymore. The exact same thing happened a few months after we bought it (same door) and Leisure sent out an engineer to fix it. This time they won't and are refusing to accept that it's an ongoing issue. They say I need to get it looked at by a specialist Leisure/Beko engineer and let them decide. I can't seem to find anyone local though? Does anyone know where I can find someone - we're NE based. Thank you

OP posts:
KievLoverTwo · 18/04/2023 11:40

Mama3737 · 17/04/2023 18:06

Hello,

We have a Leisure range cooker that is just over 2 years old and has developed a fault with the door hinges, meaning it doesn't close fully anymore. The exact same thing happened a few months after we bought it (same door) and Leisure sent out an engineer to fix it. This time they won't and are refusing to accept that it's an ongoing issue. They say I need to get it looked at by a specialist Leisure/Beko engineer and let them decide. I can't seem to find anyone local though? Does anyone know where I can find someone - we're NE based. Thank you

If they are refusing to accept responsibility and it is no longer under warranty, I would just get any oven engineer out and explain the problem in advance. Don’t suppose it matters a jot which brand it is to them, they should all be able to access the same spare parts.

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