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New kitchen installed - am I expecting too much

28 replies

Trixie4577864 · 24/07/2022 10:49

We had a new kitchen installed about a month ago although the splashbacks were only fitted a week ago so it'sbeen ongoing. It's from Nobilia from a local company. The cupboards have a gloss finish.

We noticed one cupboard had a noticeable bubble. The company will provide a new one. We have had a good look round today and noticed a couple more small ones, pics enclosed. This was not a cheap kitchen but we spent more because we thought we were getting a better quality product. Tbh we feel a bit blue now, should we have just gone for cheaper? Am I being over picky?

Also the gloss has scratched in a couple of places. We have only used the kitchen for cooking simple meals. We must have caught it but I thought it would be more hard wearing than that. As the splashbacks were only fitted a week ago we haven't even really unpacked all our stuff yet because it didn't feel finished. I can't get a decent photo of the scratch, my camera phone won't focus on it.

Any thoughts?

New kitchen installed - am I expecting too much
New kitchen installed - am I expecting too much
OP posts:
MaggieFS · 25/07/2022 12:12

*says

Trixie4577864 · 25/07/2022 13:54

Thanks everyone, it was a lot of money. The bubbles are annoying and I feel a bit disappointed about the scratches.

OP posts:
Crazymadchickenlady · 25/07/2022 14:02

I’d complain to the company. We had a German kitchen from an independent company and I complained about a couple of cupboards doors and they swopped them out without any problem. I just sent photos to them and they ordered new doors straight away

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