Ha - I am not really singing their praises. I just think if you have all the sofas to chose from in a regular room for a regular main sofa I wouldn't chose snug. But that is just my personal taste. Where I do have them in the house they look OK, but they are in awkward spaces (so I have a low and narrow doorway in one room, another in an attic etc).
I've had the Rebel in taupe coming up for a 18 months and its fine, but is in a light use area and just looks a bit studenty now, tbh. (and they aren't studenty prices). Also the arms are quite uncomfortable because they are thin so I have big cushions on either end.
I've got a (large) Big Chill in grey and that is better in terms of solid arms (and yeah, has the little badge!) but it just looks a bit 'workaday' and boxy. (I mean, they have to be quite boxy coz they are self assembly).
Useful for where it is (a guest annexe) but I don't think it's a thing of beauty tbh.
I've got a cloud sundae sofa bed in blue (like a rich velvet blue). The seat cushions are very thick and plump- although one is bigger than the other. Again, fine but not a thing of design beauty. The mattress for the bed is really thin though.
I've also got a couple of things in pink (snuggler/footstool and a 2 seater big chill I think.) They are the nicest tbh and I have had actual compliments about them!
I have tried to gift others my codes and also used referral codes myself but they have never worked (always been 'pending') and when I emailed snug to ask wot was occurring they were a bit 'meh' and didn't seem interested. They also didn't give me the 'free' cushions which was a promotion when I got the cloud sundae. Again, customer services were beyond disinterested. So that is why I say they are a bit snippy, despite all their yay, join the party, feel the sofa love vibe on the gram etc.