Hi,
My mum has a rat problem, in the last 4 years she's had the council, water board and pest control come multiple times, all of which have said there's no where in the house they could have got into the property from her garden.
Our neighbour has decking next joined onto their house, of which is joined onto hers (it's a terrist housing).
They are denying all responsibility, saying they can't hear anything and refuse to have the decking checked.... my mother is a 60 year old widow living alone and is stressed to tears (it's upsetting thinking that my mum is so old now...)
what can she do about it? does she need to get a court order?