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Acceptable blemishes in natural stone

3 replies

homeowner50 · 25/11/2019 08:47

First post, hi everyone!

We've just had a matt granite hearth installed along with a log burner, we are not happy with the look of the hearth and would like to crowd source some opinions on if this is an acceptable product?

Zoomed out: imgur.com/ntbOG9c
Close up: imgur.com/jncbBsb

We're also un happy with the number of the marks around the stove box and the fact that they've installed the wrong version of the log burner that we requested, but thats another matter Sad

Thanks for any input

OP posts:
JoJoSM2 · 25/11/2019 09:30

I wouldn’t be happy as it looks uniform except for that bit that just looks faulty.

Beakyok · 25/11/2019 11:57

I’d complain. Interestingly I’ve just complained about our recent fire installation. Your not in East Midlands are you op?

homeowner50 · 25/11/2019 12:38

Thanks both, I complained at the weekend and again today, they are going to replace the hearth and the stove, they were very good about it all, but that might just be because we've not paid yet.

We're in Northern Ireland Beakyok, so not the same people, but good luck with yours

OP posts:
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