We've contacted a few companies to plan and install a kitchen refurb and we really like one in particular. The company is new (registered end of last year), and it's owned by one person and their the sole shareholder. I appreciate that someone has to be first customer (although we'll be 4 or 5th). The owner has offered to take us to a nearby house they are currently working on (with the owners permission), to see the standard of completed work, and can arrange a viewing at the factory where the kitchens are made to see their products and finishes.
Aside from the obvious (insurance, liability, etc.,) are there any questions I should be asking or anything I should be aware of? Appreciate any advise.