Having major meltdown as 2 weeks today and we are meant to be moving - selling and buying on the same day...but our purchaser's solicitor still hasn't sent through the missives.
They are awful to deal with, missives were promised last Friday and never came through then promised again today and nothing! We've actually spoken with our buyer who reassures no issues his end and he too is chasing them, along with our solicitor daily. Is this normal??! I'm really starting to panic.
Also, can I complain to them or about them to the Law Society or do I not have a leg to stand on seeing as they haven't been instructed by me.
Such awful service and we've had a 13 week lead in so really there is no excuse. They have confirmed they have purchaser's mortgage confirmation and no other issues flagged up