I bought this house a couple of years ago. It's not as warm as I'd expect a modern build to be, so got an insulation company to do a survey, lo and behold, empty cavity.
Now I was under the impression the builders had to insulate properties built since the early 90s.... so do I have any chance of complaining to the builder and getting them to pay? (about £600)
How should I approach it? I've tried looking on coucil planning website but not sure if they would intervene.
The house is 4 years past the NHBC warranty, which was my other though.
Can anyone give me some advice on where to start please? And what to say to get them to pay for what they skimped on back in the day!
TIA