Torture by dripping shower

[Bookishandblondish]

Help - I moved into a house in April which had a fairly new ( still under guarantee) Mira shower (Mira Vier Dual). Shower is great apart from one thing.

About six weeks in, it started to drip. Loud, lot of water and at odd times throughout the day/ night no matter when it was last used.

Called Mira - they came out, replaced a valve and blissful silence for about six weeks when the dripping started.

Called Mira again, they came out, replaced valve again and no dripping until six weeks later. Last time, the chap said I'd just have to live with it if the second replacement didn't work - but the sound carries through the entire ( small ) house - and obviously wastes loads of water. And it's started dripping again.

It is still under guarantee but before calling them again, I just wondered if anyone had managed to fix this issue.

is it a mixer shower?

Are the supply pipes buried in the wall?

Is it dripping from the shower head?

Where is this valve that was replaced?

Yes it's a mixer shower and dripping from the shower head. Supply pipes are buried in the wall.

Valve - it's the digital mixer valve which sits under the bath - have linked to the instructions.

resources.kohler.com/plumbing/mira/pdf/1212373-w2-a-mira-vier-dual-range-installation-and-user-guide.pdf

'mmmm.

I see it is a digital mixer with remote control. Plenty of complexity. I would guess it has a faulty electric valve. If they are the same as in washing machines they might be about £50 each. It is I think quite a new design so too early to know how reliable it is. I believe it retails at about £900. I would expect that if you turn off the electrical isolator it should close down. There is a faint chance that you have unusually high water pressure, overwhelming it, especially if it drips at night, but in other countries high pressures are quite common.

Aqualisa also make a remote control digital mixer, they are a very sound maker but IMO have too much that might go wrong. I am a great believer in simplicity and reliability.

If the makers can't fix it I would be asking for a refund or exchange for something that works.

No fixing advice but could you put the shower head draped into a bucket so that the dripping noise doesn't bother you? You could then use the water too for watering plants etc?

Student housing trick used once upon a time on a dripping faucet; for a temporary fix tie a long string under the shower head so the drips run down the string to the tub. Doesn't stop the drip, but it does stop the noise

Thank you - will call Mira and try again.