I've had a local company in to replace 5 windows last month. I've telephoned them 3 times to request a return to deal with a number of issues.
- One windows protective strip hasn't been removed pre-installation so now that it's in place, the strip is also firmly fixed in place. It sticks out like a sore thumb - white strip against a dark wood pvc colour.
- One other window - I'm sure it's a slight angle and you can see the
breezeblock outside - so no sealant.
- Upstairs bathroom window. Huge concerns. These were highlighted to us today because we had other tradesmen in to remove existing bathroom including tiles. When they removed the tiles, there were gaps all around the new window, cavity is exposed and it just seems really really shoddy. I've enclosed pictures.
My problem is, I have no idea on how to word my letter as I don't know much about the technicality of window fitting. They've promised to come back (have telephoned 4 times, they answered once) but no show. So now that I'm putting it in writing, I don't want to be fobbed off my them blaming the bathroom tradesmen. Can anyone help me?
Pics enclosed.
Huge thanks.