I'm shocked at the long and drawn out process. Santander have kept us hanging on for so long only to turn around and offer less than we need.
The broker has been awful too and is refunding our fees instead of applying elsewhere.
Our poor vendor has been so patient but I gather he'll be putting the house back on the market this week.
Our next stop is Natwest. Has anyone applied recently? Is it faster to use a broker or just run the process independently?