We moved at the end of October. The previous owner, unknown to us arranged for the provider to be switched on the 1st of December. She told them we would be a business customer.
To sort this out, we have to prove when we moved in and proof of council tax, not a problem.
Why though? What did she have to gain by doing this? She knew full well the moving date and that there wouldn't be a business at the property.
I can't work it out 