They are truly, truly awful and Im thinking about taking my complaint to the Ombudsman as they dont seem to care one bit that I am unhappy with their service, which I pay 12% for.
There is currently a tenant in the house but they have a terrible track record unfortunately and pay their rent late every month, they are up to date at the moment but i have had a nightmare with the agent trying to sort this out and im at the end of my tether.
Ive spoken to a local agent who would be happy to take the property on and manage it for me but that they will not accept the current tenant (obviously) so I will need to give her 2 months notice to vacate which I am perfectly happy to do.
Before I do all this, can I actually do that? Ill be giving the tenant notice, telling my current agent to fuck the fuck off then a to let board will go up with another agent....can my current agent do anything about that?
Im an accidental landlord left with this property that is in negative equity or I would gladly sell it and be done with all these issues.