Getting a guarantee certificate for CWI

[EarSlaps]

We are selling at the moment.

I managed to find out cavity wall insulation guarantee certificate by a minor miracle (must get better at filing) and took it to estate agents to photocopy for buyers.

I now can't find the sodding thing- agents say they don't have it (though they do have photocopy) but I cannot find the original anywhere.

Is it possible to get a copy of it from the CGI? Surely not many people manage to keep a piece of paper for 25 years?

Yes, you can normally get a duplicate from CIGA, I think its around £10 for the copy

Excellent, I'll call them Monday. £10 is worth it to make the move go smoothly!

I rang today and the lady said she'd send a new one out, no payment asked for.