The house is freezing and I have British Gas coming to check if we are eligible for free loft insulation. I think one of the key points is that our loft hasn't been insulated before.
This is what it looks like at the minute (sorry, it's pretty disgusting). Do you think it's been insulated? DH thinks it has been but years ago. I'm wondering if that's just the filler that normally goes in the loft.
I'm hoping it hasn't been otherwise we won't qualify for it to be done through British Gas.
Can you tell that I am clueless?