Hi we have had a flood of water into our living room tonight, through the ceiling cornice.
After a bit of detective work we realised the the bath outlet pipe had come away from its fitting outside on the roof causing the draining bath water to flood through the porch roof and living room ceiling, the bracket was broken.
The windows were cleaned yesterday and I watched the guy clean the windows just above this bracket. I wouldn't have been able to see him stand on it, he didn't say anything either
This is the first bath since and the flood resulted.
Can I claim against his insurance?