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Why would they need to contact ME for access when the survey is being done on our purchase?

7 replies

CrapBag · 20/05/2014 10:19

The survey for our purchase is being done this week. At the application stage I had to give the vendors details so they could contact her regarding the survey (private sale, not EA). I got a text confirming the survey appointment and it said the valuer would be in touch if they needed access to the property. Why would it say that? Its not my place to let them in and they must have contacted the vendor to arrange the survey with her.

Or is a standard message they send out?

OP posts:
specialsubject · 20/05/2014 10:30

I bet it's a cockup. Someone is filing nails/flicking hair/playing grand theft auto rather than concentrating on the job and has mixed up your contact details. You've got the message rather than the vendor.

get back to the surveyors and tell them that if they can't get basic admin right, you don't have much confidence in their survey.

CrapBag · 20/05/2014 10:35

The message was from the mortgage company. We upgraded the basic survey to the homebuyers report through them.

OP posts:
specialsubject · 20/05/2014 11:38

in that case, contact them and tell them to sort it out!

starfish4 · 20/05/2014 14:13

If you're having a homebuyers report they will certainly need access to I'd make sure the vendor can give them access. Our purchaser only had a valuation but surveyor still needed access and was at the property for 40 mins having a good look around.

BumWad · 20/05/2014 14:47

Is it nationwide?

We got a message too, countrywide sent it to is AND the vendors!

BumWad · 20/05/2014 14:48

To US*

CrapBag · 20/05/2014 21:42

It is Nationwide. Maybe this is what they do then.

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