We used uk flooring direct, they were helpful and sent replacement packages straight away for the ones that were damaged. Just remember to check all the packages when they get delivered and write any damage ones onto the delivery note which the driver takes back with him. Don't let him go till you have checked everything.
They told us to keep and get rid of the 2 damaged packages ourselves, so we now have wooden flooring in the downstairs loo too.
Also get them to send you free samples of flooring and then you get an email saying if you order within a week you will get an extra 10% off. I got a second lot of free samples delivered just to get the 10% off email as I didn't order within the week of the first lot of samples.