We have been loosing pressure on the boiler for about a month now to the point where we have had to top up the pressure every week for the last two weeks which suggested a leak.
I was watching TV tonight when the bath was running and heard a tapping noise. Looked up to where it was and noticed the lining paper on the ceiling was hanging down in this area.
After a bit of looking it looks as though the ceiling is cracked under the lining paper. It isn't wet but there looks like there are water stains so could be a slow leak (I was hoping it was just a rad that was leaking
). I think it may be a hot water pipe that is leaking as you can't hear the tapping noise at any other time.
We have a home care agreement with British gas. Should I call them first to repair pipe and then tell home insurance in case ceiling needs re plastering etc? Or do I ring insurance first? Will they repair the leak or just redecorating?
I just don't to do the wrong thing first and then not be able to claim from house insurance if ceiling needs work/carpet gets ruined/ floorboards need redoing etc. I'm a bit naive when it comes to these things! 