Can any-one tell me what to do? Called a repair man to look at our dishwasher , which he pulled out and in the process of putting it back in to position he badly ripped our vinyl floor (only 2 years old) which will now need to be replaced. We do not want to claim for this on our house insurance as it wasn't our fault What would anyone suggest - what are our 'rights' in this situation? (Incidentally dishwasher could not be repaired and call out cost us £50 !!! Not a good day!