We have a crappy 70s extension which makes up half our kitchen as well as the lounge and shower area of a granny flat. Not only did it never meet any building regs, it's freezing (outside the fridge is colder than inside in winter...), and is now falling off and needs replacing. Luckily the banks seem quite amenable to lending us more money for this.
However after the loft conversion saga from hell (short version, recommended builder vanished half way through, then I gave birth, interiors still not finished 4 years later), I'm really nervous about them suddenly finding extra problems or the planning department complaining half way through.
A national chain guy has had a look and is returning tomorrow to show us what they can do (figured they may be expensive but at least won't disappear on us!)
Can people tell me what questions to ask, what to specify, and generally how to get the work done as swiftly as possible? Many thanks.