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Tips for dealing with solicitors please

3 replies

NotAnotherNewNappy · 03/04/2012 23:05

Help me, I am nearing the end of my tether....

We are almost at the point of exchange but there are a couple of outstanding issues which I am losing faith my lazy arse solicitor (big online firm) will ever be able to resolve.

It feels like I call every Monday, she reassures me she's doing all she can, then she avoids my calls/emails etc for the rest of the week until the same thing happens again the next Monday.

Tonight I have emailed her if she doesn't get us ready for exchange by Thurs at the latest I will look into her firm's complaints procedure.

What more can I do???

OP posts:
minipie · 04/04/2012 12:47

What are the issues?

Tiago · 04/04/2012 12:56

I'd invoke the complaints procedure. It may not be her fault ((maybe she needs info from the other side), but if that is the case she should have explained that to you and what that information is.

plutocrap · 04/04/2012 12:58

Go into the complaints procedure anyway. She's scarcely going to hold you to a "contract" of giving her till Thursday, is she?

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